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Pepustakaan Pusat Kementerian Perhubungan Republik Indonesia

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Subject : "nilai pelanggan"
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Dari Profit ke Konsumen: Paradoks Kepuasan Pelanggan Kapal Laut

Author(s) : Lestariningsih, Titin - Pratiwi, Yosi Mulyana - Satryo, Galih -
ISBN/ISSN : 0852-1824
Collection Location : Warta Penelitian Perhubungan
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