ABSTAK
The shipping business feels the importance of the risk of financial responsibility arising
from the operation of ships, the obligation of ship owners/operators must be responsible for
the safety of passengers and the cargo they carry in the event of an accident causing injury or
causing loss to passengers, as well as loss/damage to transported cargo and losses to third
parties, namely by transferring risk to other parties where the other party as the recipient of
the risk and being able to manage the risk are insurance companies. In this case the ship owner
and operator can guarantee the risks of responsibility that arise with P & I Club insurance. In
this case the researcher uses a qualitative descriptive writing method to describe and describe
the object under study. In addition, this study also uses observation, interviews and literature.
From an analysis of the matter he added group of researchers from came to the conclusion that
the process of and settlement of the insurance claim had been completed and was although there have
been a obstacles faced. Constraints faced in the process and settlement of claims are complete
claims documents, selection of contracting companies, and socio-economic conditions and
weather. The efforts made in reducing the are, research the ownership documents contractor in
accordance the classification of PT. Pertamina as well as persuasive approach it cooperates with
BMKG case and supervision from PT. Pertamina division marine in repairing process.
