Melayani pelanggan kecewa. Tetap efektif dalam kondisi kesal

Title: Melayani pelanggan kecewa. Tetap efektif dalam kondisi kesal
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Collection Location: Perpustakaan Sekolah Tinggi Ilmu Pelayaran Jakarta
Edition
Call Number: 658.812 MOR m
ISBN/ISSN: 9794421111
Author(s)
Subject(s): CUSTOMER SERVICES
Classification: 658.812
Series Title
GMD: Text
Language: Indonesia
Publisher: Crisp Publication
Publishing Year: 2003
Publishing Place
Collation: xiv, 86 p.; 21 cm.
Abstract/Notes
Specific Detail Info