Integrated Transport Resource Catalog

Pepustakaan Pusat Kementerian Perhubungan Republik Indonesia

Title
Exceptional Service
Collection Location
Perpustakaan Sekolah Tinggi Ilmu Pelayaran Jakarta
Edition
Call Number
658.8 LEO e
ISBN/ISSN
9780814415382
Author(s)
Subject(s)
Buku Elektronik
Classification
658.8
Series Title
GMD
Text
Language
English
Publisher
AMACOM
Publishing Year
2013
Publishing Place
NEW YORK
Collation
1 online resource (xvi, 170 pages) : illustrations
Abstract/Notes
Insiders agree: a company's most profitable growth strategy is to cultivate customer loyalty. Learn the proven anticipatory customer service approach that fosters happy customers and a healthy bottom line for your organization
Specific Detail Info