APA Style

Yun, C, Z. (1998). The Quest For Global Quality : Perwujudan Manajemen Kualitas Total (Tqm) Di Singapore Airlines . Jakarta: Pustaka Delapratasa.

MLA Style

Yun, Chang, Zeph. "The Quest For Global Quality : Perwujudan Manajemen Kualitas Total (Tqm) Di Singapore Airlines". Jakarta: Pustaka Delapratasa, 1998. Text.